Call Renee Estate Liquidation, LLC

(702) 379-7364

 

Frequently Asked Questions

HOW DO I KNOW WHEN THE ONLINE AUCTIONS ARE? Sign Up to receive News Letters or Register to bid. If you have signed up for our newsletter you will receive an email prior to the auction starting date. Click Here to Register. We are always posting new auctions so register to be alerted!


HOW DO I BID? First, You must register & create a user account before you can bid. No Credit Card is required, but we do require a valid e-mail address and phone number, and both will be verified during the registration process.  Please enter accurate information. DO NOT CREATE MULTIPLE USER ACCOUNTS. You only need one account to bid. 

All bidders must be 18 years of age or older. You agree that all information provided is true and accurate.


Our system monitors and verifies new users. Any suspicious activity will cause the data to suspend your account, so please enter information correctly & keep it updated.   Most of the auctions lots will start with no reserve and sell to the highest bidder regardless of price. Please see Bidding Increments below.

PROXY BID OR MAX BID: Proxy bidding or Max bid, sometimes called absentee or automatic bidding, is a method for online auction bidding. How it works is the person who wants to bid on an item decides a maximum amount that he or she is willing to pay for it in advance, and bids this amount. That bid is hidden in our system.  As other bids are made, our system automatically increases the person's bid by pre-specified increments until the maximum amount is reached. If the bidder is monitoring the auction, at this point he/she can give up or choose to increase his bid. You don't have to continually monitor an auction to win an item, and they can bid on several items at once.

Bid Wisely: You are responsible for every bid amount placed. If you bid on the wrong item/lots or decide that the item/lots is no longer wanted our clients will not pay for your mistake. When in doubt do not bid.

MY ACCOUNT PAGE  “My Account” is where user's (you) manage their accounts, watched items,  identify which auction you are bidding on,  view bids, view invoice, pay invoices, send a support request, update account information. 

CAN I PREVIEW THE ITEMS BEFORE I BID? In most case, Yes, We will hold a preview any time that it is possible before the beginning of bidding. We strongly encourage attendance, so you can assess condition for yourself.  We are selling used, antique and vintage items some wear should be expected.  If you have questions regarding an item please contact us. 

HOW DO I PAY? After the Auction has closed, You will receive an Auction Won notice in your registered email address. You can also look in your account for an invoice.  Log On to your account and go to “MY ACCOUNT” and view your invoice.  You may pay immediately after winning the bid by PayPal which accepts most major credit cards or at the pickup time and date with cash or credit or you can call Renee at (702) 379-7364 and pay with a credit card   No Item/lots will leave the premises without payment in full.

INTERNET/BUYER PREMIUM A 13% buyer's premium will be charged on all lots sold. Every bidder pays the same buyer's premium and should bid accordingly. When calculating the final price, the buyer's premium is added to the selling price before sales tax is calculated


NEVADA SALES TAX: 8.15%  is the current tax rate for our area.  We are bound by state law & state licensing to collect all applicable state sales taxes on behalf of sellers. Buyers with resale licenses or tax-exempt status should submit documentation prior to invoicing to be exempt. Out-of-state purchases may qualify for a sales tax exemption.


IF I WIN AN AUCTION WHEN & WHERE DO I PICK UP THE ITEMS? Pick-Up dates and times will be posted in the item description. It is your responsible for removal of all items at the posted location on the posted date. If you can't pick up on that date contact us prior to bidding to see if other arrangements are available. The pickup address will be on your invoice in the upper right hand corner. In the event you are sending someone else on your behalf your item/lots must be paid for in full and your paid invoice must be present at the location. Please also contact us to let us know of this change so we can protect your items. No Item/lots will be released without proof of payment.

WHAT IF I BID AND DONT PAY? Unfortunately, you will force us to permanently ban you from using this website. 
(One) 1 strike and you're out. Remember, Bidding constitutes a legally binding agreement to purchase the item. Please do not bid if you don't intend on paying. 9 times out of 10 this website will have a family estate listed. 
Please show them the same respect here on this website as you were standing inside their home. 
Please use this site with respect and courtesy.



WHAT ARE THE BIDDING INCREMENTS? Here is our bidding increments schedule.

Bid Increments

 

 

bid will go up by

00.1

to

100.00

1.00

100.01

to

500.00

5.00

500.01

to

1,000.00

10.00

1,000.01

to

2500.00

25.00

2500.01

to

5,000.00

50.00

5000.01

to

50,000.00

100.00

50,000.01

 

and up

500.00




I CAN'T REMEMBER MY PASSWORD OR USER NAME?  Go to the login page and use the "I forgot password", if you still have trouble submit a support request with your email address you used to sign up for your account. We will ask for your security answer you made at the time of registration, Once you have been verified we will email your information to the email you provide at the time of registration. 

CAN I HAVE MY ITEMS DELIVERED or SHIPPED?  If you live out of state we can possibly ship if arrangements are made ahead of time.  Large items must be shipped by freight and we will be glad to help but suggest you call USHIP.COM or a local UPS store to obtain pricing. 

NO RETURNS ALL SALES FINAL : It is the responsibility of the Bidder/Buyer to inspect the item(s) prior to the placing a bid. All bidding and purchases are at the bidders / buyer’s discretion. Absentee bidders / buyers are subject to the same terms. All the items are sold "as is" “where is”. There are no warranties expressed or implied. There are no guarantee or warranty as to the authenticity, nor shall any description of condition, size, quality, importance and / or provenance is validated as a guarantee. Once the buyer takes possession of the listed personal property all sale then become final. 

PLEASE REMEMBER TO READ THE TERMS AND CONDITIONS AS WELL!!

For Tech Support or Questions about the current auctions contact: Renee at CallReneeEstates@yahoo.com or call (702) 379-7364

For More Info about Our Services Contact Renee at above address and phone

 
 
 
 
 
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